Health leaders in complex organisations face several challenges that strain healthcare systems. They must balance competing priorities, including resource allocation, regulatory compliance, and workforce management. Effective leadership requires adaptability to rapidly changing healthcare landscapes, technological advancements, and policy shifts. Communication and collaboration are crucial, as leaders must engage diverse stakeholders, from medical staff to policymakers. Furthermore, ethical decision-making and patient-centred care remain central, often requiring difficult trade-offs between cost efficiency and quality of care. Resilience, strategic thinking, and emotional intelligence are essential for successfully navigating these complexities.
Today, health leaders need diverse skills to navigate challenges effectively. Key skills include Strategic Thinking – The ability to plan long-term while managing immediate challenges; Decision-Making – Making informed, ethical, and data-driven choices under pressure; Communication – Engaging with diverse stakeholders, including staff, policymakers, and patients; Emotional Intelligence – Understanding and managing emotions to lead teams effectively; Change Management – Implementing and guiding teams through organisational change; Data Managment, Analysis and Interpretation – Fully versed with data sources and how to use it in strategic and operational planning, Decision Making and Monitoring and Evaluation (M&E); Financial Acumen – Managing budgets, resources, and cost-effectiveness in healthcare delivery; Crisis Management – Handling emergencies and unforeseen disruptions in healthcare services; Technological Literacy – Adapting to evolving healthcare technologies and digital systems; Collaboration & Teamwork – Working across disciplines to ensure coordinated patient care; and, Ethical Leadership – Upholding integrity, patient-centred care, and regulatory compliance. Mastering these skills helps health leaders drive efficiency, innovation, and quality care in complex healthcare environments.
This well-established bespoke interactive training programme is designed to prepare new generations of leaders in health services. Health organisations (hospitals, primary care, ministries, public health, etc.) are complex in structure and operation, organic in nature, and subject to continuous public and political scrutiny. The training is an excellent and unique platform to expose participants to the skills mentioned above and much more. We prepare health leaders to govern and lead.
Participation & Cost
🎓 Up to 20 participants per cohort
💷 Cost: £3,000 per participant
Learning Objectives
Module 1:
Leadership Foundations:
Understand diverse leadership styles and their applications.
Analyse the impact of leadership on organisational success.
Demonstrate foundational leadership concepts in practice.
Emotional Intelligence:
Define emotional intelligence and its role in effective leadership.
Develop skills in self-awareness, empathy, and social interactions.
Assess the role of emotional intelligence in decision-making.
Learn how to drive behaviour change within teams and organisations.
Effective Communication:
Explore communication principles in leadership.
Practice active listening, providing feedback, and addressing conflict as well as communication challenges.
Develop actionable strategies to create a Culture of Appreciation within participants’ teams or organisations.
Change Management:
Examine change management strategies in academic and healthcare contexts.
Learn from real-world examples through site visits and discussions.
Explore the principles of adaptive leadership in challenging contexts.
Governance and Stakeholder Engagement:
Understand the foundation of governance and stakeholder mapping.
Apply emotional intelligence to governance and stakeholder engagement.
Participate in role-play scenarios to practice crisis management techniques.
Evaluate the influence of governance structures on organisational success.
Leadership Workshops:
Explore the role of leadership in fostering a culture of continuous improvement.
Develop strategies for emotionally intelligent leadership.
Address complex leadership challenges through role-playing exercises.
Module 2:
Cross-Cultural Communication and Mentoring Skills:
Develop effective mentoring and coaching strategies.
Recognise the role of mentorship in professional growth.
Simulate and address communication challenges across cultures.
Examine cultural influences on leadership and decision-making.
Fieldwork in Management and Leadership Practices:
Understand social marketing principles.
Engage with professionals to observe and practice effective communication.
Identify and address gaps in real-world healthcare interactions.
Reflection and Closing:
Reflect on key learnings and share insights with peers.
Learn strategies to prevent burnout and create a healthy work-life balance.
Integrate emotional intelligence and communication skills into leadership strategies.
Leadership Competencies Addressed through this Course:
Aligned with the WHO EURO framework, participants will:
1. Leadership and Governance
Inspire and motivate others towards a shared vision, organisational goals, and continuous improvement.
Demonstrate awareness of various leadership styles and their situational applications.
Act as a role model, building trust and fostering a culture of appreciation within teams.
Understand governance principles and their impact on organisational success.
Engage stakeholders effectively, applying emotional intelligence to build sustainable partnerships.
2. Emotional Intelligence and Interpersonal Skills
Exhibit self-awareness, self-regulation, and empathy in decision-making and leadership practices.
Demonstrate the ability to navigate and manage interpersonal relationships effectively.
Facilitate the development of emotional intelligence within teams to drive behaviour change.
Understand and manage the impact of personal beliefs, values, and behaviours on professional relationships.
3. Communication and Mentorship
Communicate effectively with diverse stakeholders using active listening and constructive feedback principles.
Recognise and address cross-cultural communication challenges in healthcare and academic contexts.
Facilitate mentoring and coaching to support professional growth in team members.
Promote respectful communication to encourage team collaboration and decision-making.
4. Change Management and Resilience
Analyse and implement change management strategies in complex academic and healthcare environments.
Demonstrate adaptive leadership to address uncertainty and rapidly evolving challenges.
Cultivate resilience and perseverance when managing work-related stress and organisational crises.
Address organisational barriers to change, focusing on opportunities for innovation and growth.
5. Fieldwork and Practical Application
Evaluate real-world healthcare practices to identify gaps and opportunities for improvement.
Demonstrate the ability to manage interdisciplinary teams in dynamic public health scenarios.
Apply social marketing principles to address public health challenges and improve engagement.
Design actionable strategies to integrate emotional intelligence into daily leadership practices.
6. Personal Development and Lifelong Learning
Critically self-reflect to identify personal development needs and set goals for professional growth.
Demonstrate a commitment to lifelong learning in leadership and public health.
Pursue professional development opportunities to enhance competencies in governance, communication, and emotional intelligence.
Evaluate personal leadership practices and seek feedback to drive continuous improvement.
7. Strategic Thinking and Decision-Making
Utilise evidence-based approaches in decision-making to address complex challenges.
Understand the interplay between governance, emotional intelligence, and decision-making processes.
Apply systems thinking to address organisational issues and improve healthcare outcomes.
Evaluate the implications of cultural and social contexts on leadership strategies.
👥 Participation & Cost
🎓 Up to 20 participants per cohort
💷 Cost: £3,000 per participant